Shipping Policy

Thank you for choosing The Outdoor Escapes. We are dedicated to ensuring your order is delivered efficiently and on schedule. Below is an overview of our shipping process:

Shipping Costs
Enjoy complimentary shipping within the USA.

Order Cut-Off Time
Orders placed Monday through Friday are accepted until 6:00 PM (Eastern Standard Time, GMT-05:00).

Processing Time
We process orders within 1-2 business days following your purchase.

Transit Time
Once shipped, your order is expected to arrive within 4-7 business days.

Shipping Methods
Most shipments are managed by our trusted third-party freight partners, typically via large truck deliveries. For orders requiring freight shipping, we will reach out to arrange a convenient curbside delivery appointment. Please ensure you provide an accurate phone number during checkout to facilitate this process.

Order Confirmation & Tracking
After placing your order, you’ll receive a confirmation email verifying receipt and payment approval. As soon as your order leaves our facility, another email with tracking details and a monitoring link will be sent to you.

Changing Your Address
If you need to update your shipping address, please contact us within 24 hours of placing your order.

Order Cancellations
You can cancel your order at any time before it has been dispatched. Once the order is en route, please refer to our refund policy for cancellation details.

Damages or Incorrect Items
Upon delivery, please inspect your package immediately. If you notice any damage or receive an incorrect item, contact us right away so we can promptly resolve the issue. We will cover return shipping costs for items that arrive damaged or wrong.

Need Assistance?
Your satisfaction is our priority. If you have any questions or need further help, please contact our customer service team at support@theoutdoorescapes.com.

Company Name: The Outdoor Escapes
Phone: (INSERT PHONE NUMBER)
Email: support@theoutdoorescapes.com
Address: (INSERT BUSINESS ADDRESS)